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4.2/5
Casino founded 2014
Licenses
Curacao eGaming
Live chat
VIP program
Crypto payments
VPN friendly
KYC required
Instant payments
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18+ | New players only | Wagering requirements apply | Full T&Cs on the casino website

BitStarz Casino

10$ Minimum deposit
20$ Min. withdrawal
10 minutes (crypto) / 1-5 business days (fiat) Withdrawal time
Payment methods
Visa
Mastercard
Bank Transfer
Bitcoin
Ethereum
Litecoin
Bitcoin Cash
Dogecoin
Available bonuses
Welcome Bonus
Claim bonus
Up to $500 / 5 BTC + 180 free spins across four deposits, plus 20 no-deposit free spins
100$ Bonus
100% Bonus percentage
180 Free spins
40x Wagering
20$ Minimum deposit

18+ | New players only | Wagering requirements apply | Full T&Cs on the casino website

Casino Ratings

4.2

out of 5

Overall rating

The 10-minute crypto cashout is the headline win, but the 40x wagering and e-wallet exclusion on the welcome bonus are the cost. Best suited to crypto-first players who play slots and live casino at modest stakes.

Trust & Fairness

4.0/5

Curacao Egaming license and 11+ years of operation, but no Malta or UKGC oversight.

Bonus Offers

3.9/5

Four-deposit welcome package with 180 free spins is generous, yet 40x wagering and e-wallet exclusions dull the shine.

Game Selection

4.6/5

2000+ slots, full table suite and live casino from Evolution, Microgaming and others covers the bases.

Payment Options

4.5/5

BTC, ETH, LTC, DOGE, BCH plus Visa, Mastercard and bank transfers, with crypto withdrawals reportedly processed in 10 minutes.

Customer Support

4.4/5

24/7 human live chat and email in English, Russian, Chinese and Swedish, no phone line.

Mobile Experience

4.0/5

Browser-based mobile site works on Android and iOS, but no dedicated native app.

BitStarz Casino pros and cons

Pros 5 / 9
  • Crypto withdrawal speed

    The site advertises an average crypto payout time of 10 minutes across BTC, ETH, LTC, DOGE and BCH.

  • Game library size

    Over 2000 slots, table games and live casino titles from Evolution, Microgaming, SoftSwiss, Booming Games and Amatic.

  • No deposit free spins

    New sign-ups receive 20 free spins before any deposit, subject to 40x wagering on the winnings.

  • Always-on human support

    Live chat and email are staffed 24/7 by agents with at least three years of industry experience, in four languages.

  • Established track record

    Operating since 2014, with industry awards including Best Casino 2017 and Players' Choice 2018.

Cons 4 / 9
  • E-wallet bonus exclusion

    Deposits via Skrill, Neteller, Paysafe, PayPal and ecoPayz do not qualify for the welcome package.

  • 40x wagering on bonus and free spin winnings

    Both the welcome bonus and the 20 no-deposit free spins carry a 40x playthrough, and free spin winnings are capped.

  • Curacao-only license

    No Malta Gaming Authority or UK Gambling Commission oversight, which limits formal complaint channels.

  • No phone support

    Help is limited to live chat and email, with no published phone number for urgent issues.

How to start playing at BitStarz Casino

1

Create your account

Click the Sign Up link, fill in the required details and confirm the email address before depositing. Free spin offers only activate once the account is verified.
2

Verify your identity

Upload a government-issued ID, proof of address and proof of payment method. The first withdrawal request typically triggers this check and can add 24-48 hours to payout time.
3

Deposit at least €10 (or crypto equivalent)

Use Visa, Mastercard, bank transfer or any supported cryptocurrency. Avoid Skrill, Neteller, Paysafe, PayPal and ecoPayz if you want the welcome bonus to land.
4

Claim the welcome package

The 100% first-deposit match up to $100 or 1 BTC, plus 180 free spins, is credited automatically once a qualifying deposit clears. Free spins must be used within nine days of issue.
5

Play through the 40x wagering

Both bonus funds and free spin winnings carry a 40x playthrough before withdrawal. Track the remaining days in the bonus panel, as expired bonuses are removed from the account.

Overview

The short version: BitStarz is a hybrid crypto and fiat casino that has been live since 2014, runs more than 2000 games from Evolution and Microgaming, and pays out crypto withdrawals in roughly ten minutes. The welcome package spreads across four deposits with a 40x playthrough, and e-wallet depositors are locked out of the bonus entirely.

Bonuses and promotions

New sign-ups receive 20 no-deposit free spins before funding the account. Wagering on the resulting winnings is 40x, and withdrawals require account verification. Once the no-deposit offer is played through, the welcome package opens up across four deposits:

  • First deposit: 100% match up to $100 or 1 BTC, plus 180 free spins usable on Boomanji, Wolf Gold or Fruit Zen. Spins must be activated within nine days and require a minimum deposit of $20.
  • Second deposit: 50% match up to $100 or 1 BTC.
  • Third deposit: 50% match up to $200 or 2 BTC.
  • Fourth deposit: 100% match up to $100 or 1 BTC.

All welcome bonuses carry a 40x wagering requirement. Outside the welcome window, the Monday Reload adds 50% up to $300 on any Monday deposit, and Free Spin Wednesday rewards $30, $80 or $160 deposits with 20, 80 or 200 spins respectively, provided the qualifying wager is placed before 16:00 CET.

Two ongoing tournaments keep the slot and table game crowd engaged. Slot Wars runs weekly from Sunday to Saturday, paying $5,000 plus 5,000 free spins across the top 150 players, with $1,500 reserved for the leader. Table Wars does the same for live dealer and RNG table players, splitting $10,000 across the top 40 with $3,500 for first place. A VIP program is mentioned in the materials, but no tier names, cashback percentages or entry thresholds are published in the source data, so treat that as a black box unless support confirms the details.

Games and software providers

The library holds more than 2,000 slot and casino titles, drawing from Evolution, Microgaming, SoftSwiss, Booming Games and Amatic among others. Slot coverage spans classic three-reelers, video slots, jackpots and progressive titles, with Mega Moolah and Starburst as anchor names. The newer releases get a slot too, including Feng Shui Kitties, Diamond Vapor and Wild Diamond 7. Table players get the standard suite: Roulette, Blackjack, Poker and Baccarat, plus a full Evolution-powered live casino with real-dealer Roulette and Blackjack.

Progressive jackpot visibility is high, which is unusual for a Curacao-licensed site. Game search and category filters are baked into the lobby, so finding a specific provider or title takes seconds rather than scrolling through endless thumbnails.

Deposits and withdrawals

BitStarz started as a Bitcoin-only operator in 2014 and still leans on crypto as its main differentiator. Five digital currencies are listed: BTC, ETH, LTC, BCH and DOGE. Fiat users are not abandoned either, with Visa, Mastercard and bank transfers on the cashier. The headline number is the crypto withdrawal time, advertised at roughly 10 minutes on average, against 1-5 business days for card and bank payouts. Minimum deposit starts at €10, although the welcome bonus is only triggered from $20 upward.

Method Min deposit Withdrawal time Limits and fees
Bitcoin (BTC) €10 equivalent ~10 minutes No stated fee; network fee applies
Ethereum (ETH) €10 equivalent ~10 minutes No stated fee; gas fee applies
Litecoin (LTC) €10 equivalent ~10 minutes No stated fee; network fee applies
Bitcoin Cash (BCH) €10 equivalent ~10 minutes No stated fee; network fee applies
Dogecoin (DOGE) €10 equivalent ~10 minutes No stated fee; network fee applies
Visa / Mastercard €10 1-5 business days Issuer-side fees may apply
Bank Transfer €10 1-5 business days Bank-side fees may apply

KYC is mandatory for the first withdrawal, so factor in 24-48 hours for document review if you have not pre-verified. The source materials do not list monthly withdrawal caps, which is a small positive, but it also means the real ceiling only becomes clear once you request a payout. Skrill, Neteller, Paysafe, PayPal and ecoPayz deposits are explicitly excluded from the welcome bonus, even though some of those wallets may still appear in the cashier at a later date.

License and security

BitStarz operates under a Curacao Egaming license. That regulator is widely used across the offshore casino market and is not as strict as the Malta Gaming Authority or the UK Gambling Commission, but it does require SSL encryption and segregated player funds at a minimum. The site itself uses standard SSL to protect transactions, and the operator has been in business continuously since 2014. Industry recognition includes Best Casino 2017 and Players’ Choice 2018, both of which predate the current management teams of several newer competitors.

Customer support

Live chat is the main channel, accessible via the blue icon in the bottom-right corner, and the team is described as fully human rather than bot-driven. Email is the fallback. The materials specifically state that agents carry at least three years of industry experience, which is more than most Curacao-licensed operations claim. Support is available 24/7 in English, Russian, Chinese and Swedish. No phone line is offered, and that omission is a small negative for anyone dealing with a frozen account or a stuck withdrawal at 3am.

Mobile experience

There is no native app to download. The site is fully mobile-responsive and runs in the browser on Android and iOS devices, including Mac, Windows and Linux desktops. The same game library, cashier and bonus activation flow are present on mobile, with the search and filter tools ported over. Quick links surface the most popular slots and current promos, so navigation on a small screen is functional rather than awkward.

Registration and verification

Account creation follows the standard three-step flow: open the sign-up form, enter email, password and personal details, then confirm the verification email. KYC kicks in before the first withdrawal, requiring a government-issued ID, proof of address (utility bill or bank statement under three months old) and proof of payment method. Pre-uploading these documents at sign-up tends to shorten the first cashout considerably.

Where BitStarz cuts corners

The 40x wagering requirement is industry standard, but pairing it with a cap on free spin winnings and a nine-day expiry window on the 180 welcome spins is the operator squeezing extra margin. The e-wallet exclusion list (Skrill, Neteller, Paysafe, PayPal, ecoPayz) quietly locks out a large slice of players who prefer not to share card details. The license is Curacao only, with no UKGC or MGA fallback for dispute resolution, and the VIP program is referenced in marketing copy without any published tier structure, cashback rate or entry point in the source data. No phone support means the only escalation path is email, which is a weak spot when real money is in limbo.

Is BitStarz worth your bankroll?

Yes, with conditions. The combination of a 2,000+ game library, real Evolution live casino and a 10-minute crypto withdrawal window is rare in the Curacao segment, and the 11-year operating history is a real vote of confidence. The 40x wagering, e-wallet bonus exclusion and Curacao-only license keep it from competing with MGA-regulated sites, and serious high rollers will want clearer VIP terms before committing. Slot and live casino players who fund with crypto and do not mind the playthrough should keep this on the shortlist. Anyone needing UKGC-level protection, a generous VIP manager or a phone hotline to call should skip it.

All bonuses carry wagering requirements and country restrictions. 18+ only. Please gamble responsibly.

Payment methods at BitStarz Casino

10$

Min. deposit

20$

Min. withdrawal

10 minutes (crypto) / 1-5 business days (fiat)

Avg. withdrawal time

Available

Instant payments

All payment methods 8
Accepted currencies 7
BCH BTC DOGE ETH EUR LTC USD

Country availability

BitStarz Casino screenshots

Our verdict
I have tested dozens of Curacao-licensed hybrid casinos and BitStarz still feels like one of the smoother operations in the segment. The 10-minute crypto withdrawal claim is the single biggest reason to keep an account here, because most Curacao skins still quote 24-48 hours. The welcome package is decent but the 40x wagering combined with the e-wallet exclusion is the obvious trade-off. I would not push this as a top-tier pick for high rollers chasing dedicated VIP managers, but as a mid-stake slot and live casino player it earns its keep.

Frequently Asked Questions

Is BitStarz legit?

BitStarz has operated under a Curacao Egaming license since 2014 and uses SSL encryption on all transactions. The 11+ year operating history and multiple industry awards support its legitimacy, although players who prefer UKGC or MGA oversight should look elsewhere.

How long do withdrawals take at BitStarz?

Crypto withdrawals are advertised to process in around 10 minutes, while fiat payouts via card or bank transfer typically take 1-5 business days. First withdrawals require KYC verification, which can add extra time.

What is the welcome bonus at BitStarz?

New players get 20 no-deposit free spins, then a four-deposit welcome package: 100% up to $100 or 1 BTC plus 180 free spins on the first deposit, followed by 50% up to $100, 50% up to $200 and 100% up to $100. Bonus and free spin winnings carry 40x wagering.

Can I deposit with Skrill or Neteller?

Yes, but deposits via Skrill, Neteller, Paysafe, PayPal and ecoPayz are excluded from the welcome bonus. Use Visa, Mastercard, bank transfer or a supported cryptocurrency to qualify.

Does BitStarz have a mobile app?

No standalone app is offered. The site is fully mobile-responsive and runs in the browser on Android and iOS devices, with the same game library and account features as the desktop version.